Job Details

Whitworth University
  • Position Number: 4110159
  • Location: Spokane, WA
  • Position Type: Admissions/Enrollment

Director of Admissions
DEPARTMENT: Enrollment Services
REPORTS TO: Vice President for Enrollment Management
GRADE: $85,687 - $90,727
SCHEDULE: Full Time (1.0FTE) | 12 months | 40 hours per week

Reporting to the Vice President for Enrollment Management, the Director of Admissions provides leadership for all phases of recruitment and admission of new freshmen and transfer students to advance the mission and strategic plan of Whitworth University.

Recruitment Leadership | 40%
Oversee hiring, training, coaching and team-building for all admissions recruitment and front-office staff.
Participate in planning and leading regular admissions retreats and professional development.
Engage all staff members in advancing the goals of the department and the university.
Prepare and communicate regular performance reviews with ongoing feedback throughout the year.
Establish territory management goals and oversee development and implementation of recruitment strategy for all territory managers.
Oversee the process to hire, train, schedule and supervise student workers.

Strategic Enrollment Management | 30%
Partner with the Vice President and Asst. VP for Student Financial Services in developing and implementing strategies to achieve the university's undergraduate enrollment goals.
Maintain up-to-date knowledge of best practices in recruitment of traditional undergraduate students.
Participate in selection and engagement of key enrollment vendors and consultants.
Work closely with the Director of Enrollment Operations to ensure management of data and systems support recruitment, admissions, communications and campus visits to achieve enrollment goals.

Marketing & Communication | 15%
Collaborate with the Vice President and Asst. Director of Admissions Marketing in developing and implementing recruitment marketing and communications plan.
Partner closely with team members and University Marketing & Communications to develop and manage an integrated marketing communications plan to engage prospective students and parents, through print, email, web, calling, social media, texting and in-person outreach.
Oversee engagement with college search sites and other third-party vendors to market and promote Whitworth and generate inquiries from future students.

Campus Visits | 10%
Oversee the campus visit program and work with the Asst. Director for Campus Visits to plan and implement successful campus visit programs.
Review visit evaluations and direct updates/improvements as appropriate.
Promote and participate in on-campus visit programs for prospective students and families, involving several weekend commitments throughout the school year.
Speak publicly to groups ranging from 1-300 visiting students and parents on the distinctive mission and educational experience available at Whitworth.

Territory Management | 5%
Manage a small recruitment territory, including maintaining historical records of travel, key school/alumni contacts, regional higher education trends, and outcomes.
Engage a diverse group of prospective students in ongoing communication through face-to-face meetings, email, written correspondence, phone calls, texting and social media. Maintain a strong customer service orientation with personalized and timely responses to inquiries and questions.
Review and evaluate undergraduate admissions applications to make admission decisions in accordance with admitting guidelines and goals.

Demonstrated ability to effectively lead, motivate and supervise a team of diverse individuals, including young early-career professionals.
Excellent public speaking and written communication skills.
Demonstrated desire to work with high school-aged students and their parents/guardians.
Demonstrated ability to work with Microsoft Office products such as Word, Outlook, Excel and PowerPoint required; experience working with a CRM (Customer Relationship Management) or relational database program preferred.
Demonstrated ability to take initiative, exercise independent judgment, prioritize work and manage time effectively in a fast-paced environment with minimal supervision.
Demonstrated organizational and planning skills.
A high level of personal integrity and professionalism, including the ability to work with confidential information.
The physical ability to lift up to 50 lbs. as well as bending, stooping and kneeling for the purposes of setting up and taking down admissions displays.
A valid driver's license required.
Compliance with Whitworth's campus vehicle policy.
Ability to travel as needed and ability to work evenings and weekends, primarily in the spring and fall to support recruitment and visit events.

A bachelor's degree
5 years of experience related to the duties and responsibilities specified.
Demonstrated growth in cultural competence, awareness of societal and structural inequities and proven experience in effectively establishing relationships and positive communications with students and other constituents across multiple dimensions of diversity including, but not limited to, race, gender, varying abilities, nationality, sexual orientation, gender identity, class or religious perspectives.
A personal commitment to the Christian faith and to the integration of faith and learning.
A commitment to the educational mission of Whitworth University as a comprehensive Christian liberal arts university affiliated with the Presbyterian church.

Master's degree.
Previous work experience in higher education or related field.
Experience with Slate.

ADDITIONAL REQUIREMENTS: A background check and sexual misconduct check will be required of the successful candidate. A resume, cover letter, faith statement, and names, email addresses, and phone numbers of at least three (3) professional references will also be required.

TO APPLY: Please send the following application materials to
Cover Letter
Faith Statement

Our Benefits:
Whitworth University provides a robust offering of benefits and services to enhance the quality of life of its faculty and staff. Employees who are eligible for benefits may participate in health plans including medical, dental and vision; a generous retirement plan (up to 8% employer match); life insurance and long-term disability insurance. Well-being services include spiritual enrichment, the employee assistance program, and free access to the University Recreation Center and the Megan E. Thompson Aquatic Center. Free tuition for employees and tuition remission programs for spouses and dependents round out the offerings. Additionally, Whitworth employees enjoy 17 paid holidays each year.

About Whitworth:
Founded in 1890, Whitworth has consistently ranked among the top regional colleges and universities in the West. Whitworth University has an enrollment of more than 3,000 students and offers more than 100 undergraduate and graduate degree programs. With strong liberal arts undergraduate and graduate programs, Whitworth unites a robust commitment to Christian mission and service, academic rigor and care for students.

Whitworth University's 200-acre campus of red-brick buildings and tall pines offers a beautiful, inviting and secure learning environment. More than $125 million in campus improvements have been made in recent years.

A community of committed Christian faculty and staff employees carries out the university's mission "to provide its diverse student body an education of the mind and heart," equipping its graduates "to honor God, follow Christ and serve humanity."

Whitworth complies with all federal, state, and local nondiscrimination laws that are applicable to religious nonprofit institutions and does not engage in unlawful discrimination on the basis of race, color, national origin, age, sex, or disability. With our Christ-centered commitment to building a diverse and inclusive community, the university encourages applications from populations underrepresented at Whitworth including members of racial/ethnic communities, women, and persons with disabilities.

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