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Tiffin University
  • Position Number: 3645272
  • Location: Tiffin, OH
  • Position Type: Admissions/Enrollment
Director of Undergraduate Admissions

POSITION: Director of Undergraduate Admissions

SUPERVISOR: Senior Vice President for Campus Enrollment & Student Affairs

SUPERVIS DEPARTMENT: Enrollment Management


The Director of Undergraduate Admissions is responsible for enhancing and implementing recruitment strategies to achieve institutional enrollment goals while directly supervising a staff of recruitment professionals. The Director will provide leadership and guidance while implementing strategies that attract, recruit, and enroll a diverse and talented undergraduate student body. The Director will develop and implement the university's recruitment and admissions plan for traditional-aged, transfer, and College Credit Plus (CCP) students. Effectively market and promote Tiffin University to prospective students and their families. Ability to lead strategically, but having a good balance of knowing when you need to be in the details and when you need to be a forefront leader.

Functional Areas in Undergraduate Admissions

  • Recruitment and Outreach
  • Application Management
  • Access, Opportunity, and Diversity


  • A strong and proactive team leader with a proven track record of success, preferably in private university marketing, recruiting, and enrollment management.
  • Innovative with cutting-edge ideas in enrollment practices and trends.
  • Action-oriented with a willingness to take calculated risks.
  • Success in building relationships and effectively communicating across various internal and external constituencies.
  • Goal-oriented, student-centered, and strategic thinker and planner.
  • Proficient in market research and with the major metropolitan markets in the Midwest (with an emphasis on Ohio), as well as a demographic knowledge of likely markets.
  • An effective and inspiring manager, mentor, and team builder with the ability to communicate and execute expectations and accountability.
  • Oversee all Undergraduate Admissions Counselors, Visit Coordinator, and Transfer & CCP Program Manager positions.
  • Provide forecasting, modeling, reporting, and analysis of recruitment initiatives.
  • Ability to make decisions based on the data and adjust recruitment initiatives and strategies accordingly.
  • Work with the Director of Admissions Systems & Operations to manage daily operations and workflow of the undergraduate, transfer, and CCP recruitment operations.
  • Budget responsibilities (development and monitoring) for all recruitment activities for traditional, transfer, and CCP populations.
  • Oversee all communication in Slate CRM to prospective students and their families. Keep communication up-to-date and accurate at all times and evaluate continuously.
  • Work with the marketing and communications team to keep publications, brochures, program sheets, websites, and marketing sites up-to-date and current at all times.
  • Review admissions files and make admissions decisions.
  • Purchase leads regularly for various vendors.
  • Oversee vendor relationships and continue to evaluate university profile pages to drive high lead conversion rates.
  • Willingness and desire to think outside the box and try new recruitment initiatives.
  • Oversee individual visits, open houses, orientation days, and academic camp experiences.
  • Develop and continuously evaluate admissions policies and procedures.
  • Perform other related duties incidental to the work described herein.
  • Up-to-date in social media trends.
  • Welcomes challenging and unique opportunities for success.
  • Other duties as assigned.



  • Master's degree required. Preferably a Master in Business Administration (MBA) with a concentration in marketing or management or a Master's degree in Higher Education (MEd).
  • Minimum of five (5) years of progressive responsibilities in undergraduate admissions.
  • Experience with a quantitative, market-based approach to planning recruitment activities.
  • Previous experience as a Director preferred or equivalent combination of relevant education and/or experience.
  • Experience in Slate CRM is highly preferred.
  • A highly competitive spirit is required.
  • Ability to lead, motivate, and mentor a team.
  • Strong interpersonal and supervisory skills, including developing and maintaining effective, collaborative professional relationships with staff and faculty.
  • Strong listening and organizational skills.
  • Excellent oral and written communication skills are essential.
  • Ability to think creatively and strategically.
  • Knowledge of and desire to stay current in new technological programs that are used to assist in recruiting prospective students.
  • Domestic travel is required.
  • Evening and weekend availability is required.
  • Ability to excel and thrive in an ever-changing environment.
  • Uphold ICARE values at all times.
  • Understanding of and commitment to Tiffin University's Vision, Mission, and Values.


Interdependence: Fosters collaboration across the University

Communication: Strong decision-making and communication skills

Accountability: Formulates effective and progressive strategies aligned with University's mission and values

Respect: Creates an engaging, collaborative classroom environment by bringing diverse students and ideas together.

Entrepreneurship: Influences and inspires


Ability to sit and or stand periodically for long periods.

We are strongly committed to enhancing equity, inclusion, and diversity. These values are central to our beliefs. Candidates who have worked with a diverse range of faculty, staff, and students and who can contribute to our mission of inclusivity are encouraged to identify their experiences and interests. Tiffin University actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working, and living environments that value the diverse backgrounds of all people.
NONDISCRIMINATION POLICY: Tiffin University is committed to a policy of nondiscrimination and equal opportunity for employees, applicant for employment, students or applicant for admission, access to educational opportunities on the basis of race, religion, personal appearance, color, sex, pregnancy, political affiliation, social-economic class, place of business, residence, religion, creed, ethnicity, national origin (including ancestry), citizenship status, physical or mental disability, age, marital status, family responsibilities, sexual orientation, gender identity, gender expression, veteran or military status (including special disabled veteran, Vietnam-era veteran, or recently separated veteran), predisposing genetic characteristics, domestic violence victim status or any other protected category under applicable local, state or federal law, including protections for those opposing discrimination or participating in any resolution process on campus or within the Equal Employment Opportunity Commission or other human rights agencies.
Tiffin University is an Equal Opportunity Employer

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