Job Details

Enrollment Services Specialist Part-Time

Position Number: 6513985
Location: Oregon City, OR
Position Type: Admissions/Enrollment

Enrollment Services Specialist Part-Time

Salary: $26.18 Hourly
Location: Oregon City, OR
Job Type: Part-Time, Non-Union
Division: Academic Foundations and Connections
Job Number: 2425-00239
Closing: Continuous

Description

POSITION OVERVIEW

Provide first point of contact and information resource for prospective students and current students relating to admission and registration procedures.
Provide information about degrees, programs, and services as well as financial aid, transcripts, student account activity, payment plans, add/drop courses, grading options, timelines, and other registration information.
Coordinate enrollment processes with other campus locations.
Serve as liaison for problem-solving with other college departments, student and public.
Work would be limited to 19.5 hours per week and mostly in person.

ESSENTIAL JOB FUNCTIONS:

Perform data entry and provide student record maintenance
Review and process student documents such as applications, registrations, grade changes, waivers, and transcript requests
Educate students and public regarding all enrollment related processing deadlines
Assist students with completion of enrollment related forms (admissions, registration, privacy release, transcript requests)
Troubleshoot and respond in a timely fashion to online registration questions and needs
Communicate with students and staff written requests for enrollment information, student records, and other related processes
Prepare and produce official transcripts at student request
Maintain current knowledge of college policies and procedures pertaining to admission, registration, records, and student accounts
Communicate information accurately. Work as a team member
Implement procedures that reflect institutional policy, comply with state/federal requirements and demonstrate excellent customer service
Comply with FERPA regulations

AUXILIARY JOB FUNCTIONS:

May provide assistance to other department personnel as workload and staffing levels dictate
Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility
Maintain work areas in a clean and orderly manner

Qualifications

MINIMUM/MANDATORY EDUCATION AND EXPERIENCE REQUIREMENTS:

High School Diploma or GED

and
at least two years office/business experience
Advanced knowledge of general office procedures
Ability to work independently to attain department goals
Strong interpersonal and communication skills to provide excellent customer service over the phone and in person to the general public, clients, students, staff and faculty
Good organizational skills with ability to handle multiple tasks simultaneously for a variety of programs
Ability to handle periods of heavy data entry
Be reliable, dependable and flexible
Operate standard office machines: fax, copier, printer, etc. Use work processing software
Use correct grammar, spelling and punctuation
Must be able to work respectfully with individuals of all cultures, backgrounds, perspectives and abilities
Ability to exemplify traits that reflect the College's culture, including integrity, a customer service orientation, cultural competency, trustworthiness, flexibility and a willingness to change

PREFERRED QUALIFICATIONS:

Associates degree desired
Bilingual desired

Additional Information

APPLICATION INSTRUCTIONS:

When applying for this position, you will be required to complete the NeoGov application, including work history relevant to the position and attach the following electronic documents:

Resume

Cover Letter explaining your interest in the position and describing how you meet the minimum qualifications and requirements of the position.
If applicable: Veteran's Preference documentation

Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. CCC makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position.

Veterans' Preference

Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for positions with CCC. Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attaches the required documentation at the time of application.

Documents Required

MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) - OR - Letter from the US Dept. of Veterans Affairs indicating a non-service-connected pension.
Disabled Veterans must also submit a copy of their Veterans' disability preference letter from the Department of Veterans Affairs.

For information regarding Veteran's Preference qualifications, visit the following website: https://www.oregon.gov/boli/workers/Pages/veterans-preference.aspx

Terms of Employment

All positions at CCC are required to be available for work onsite as requested by the college and requires a flexible work schedule to meet program needs, which may include evenings and/or weekends.

Those offered employment will be required to complete and sign forms before initiating background check step.
CCC employees must reside within 50 miles of Oregon City, Harmony or Wilsonville campus as a condition of employment.

Proof of eligibility to work in the United States must be provided if selected for hire.
CCC does not support employment permits or visas.
Providing false information will result in rejection of an application, employment offer or dismissal.

Equal Employment Opportunity

CCC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.

To apply, visit: https://www.schooljobs.com/careers/clackamascc/jobs/5052962/enrollment-services-specialist-part-time