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Admissions and Records Clerk II
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Position Number: 3467149
Location: Pasadena, CA
Position Type: Admissions/Enrollment

Admissions and Records Clerk II

Pasadena City College

Salary
$45,794.04 - $50,488.08 Annually

Location
Pasadena, CA

Job Type
Full-Time

Department
Student Services

Job Number
03060

Division
Admissions & Records

Closing
10/14/2022 11:59 PM Pacific

Probationary Period
Six months

Work Shift
See posting for work schedule details.

Salary Schedule/Range
CFT-36
DESCRIPTION

WORK SCHEDULE
Monday through Thursday 10:30 a.m. until 7:00 p.m. and Friday 8:00 a.m. until 4:30 p.m.

DEFINITION
Under general supervision, performs a variety of clerical duties of above-average difficulty which require learning specific policies and procedures, and computer screens and to complete related work as required.

EXAMPLE OF DUTIES

Performs clerical duties applying policies and procedures appropriate to college Admissions, Records and Registration functions.

Provides customer service to students, faculty, staff, and other members of the public in person, by telephone and email.

Communicates with students, faculty, staff, and other members of the public through typed correspondence, email and telephone.

Uses a computer to process student data for admissions, records and registration purposes.

Works with faculty to process student drops, reinstatements, grades, and class rosters.

Functions in accordance with Family Educational Rights and Privacy Act (FERPA) regulations regarding confidentiality and release of student records.

Works with students regarding residence determination for tuition purposes in accordance with state regulations.

Processes student transcript and enrollment verifications requests.

Provides information and assistance to students relating to online services available through the college's website.

Assists with reviewing and updating admissions, records and registration information provided on the college's website.

Uses decision-making ability when applying policies and procedures to unique situations presented by individuals.

Promotes a helpful and friendly atmosphere for students, staff, faculty, and the public.

At the request of a supervisor, performs a variety of unscheduled duties normally and traditionally performed by an Admissions and Records Clerk II.

QUALIFICATIONS - Required qualifications to effectively perform the job.

EDUCATION AND EXPERIENCE:

Graduation from high school or the equivalent education, AND

Two (2) years of general clerical experience.

KNOWLEDGE OF

Knowledge of modern office methods and procedures.

ABILITY TO:

Ability to follow a variety of policies and procedures of above-average difficulty

Type with accuracy and complete tasks with reasonable speed

Operate business machines, particularly computers and the maintenance of computerized records

Communicate orally and in writing; spell and use good English grammar

Maintain confidential records; work effectively with others

Work in a multiethnic environment; function without constant direct supervision

Good customer service skills including a helpful, friendly attitude

Willing to learn new technologies

And/or

One year or more attending college as a student.

Computer keyboard 40 net words per minute.

Physical Demands
Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 25 pounds. Will require occasional travel.

Environmental Elements
Employee works in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employee may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

To apply, please visit: https://www.schooljobs.com/careers/pasadenaedu/jobs/3709135/admissions-and-records-clerk-ii?pagetype=jobOpportunitiesJobs