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Admissions and Records Technician
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Position Number: 4028998
Location: Ukiah, CA
Position Type: Disability Services

Admissions and Records Technician

Salary: $52,812.00 - $66,048.00 Annually
Job Type: Full-time, Permanent
Job Number: 2023-CLASS-ARTECH
Closing: 4/23/2023 11:59 PM Pacific
Location: Ukiah, CA
Department: Admissions and Records

DESCRIPTION
Mendocino-Lake Community College District is currently accepting applications for a Admissions and Records Technician for our dynamic Admissions and Records Department.

Under direction of the department manager, works within various broad guidelines and regulations to perform confidential, specialized and technical duties related to the admission and registration of students including the analysis, evaluation and maintenance of student records, prerequisite checks on incoming transcripts, and graduation requirements; coordinates census, attendance hours, and grade roster management; performs related duties as required.

This is a full-time, Classified position. We are seeking an equity-minded person who is committed to supporting our diverse student population and the District Mission. Please review our District Mission, Goals, and Values at the following website: MLCCD - Mission, Vision, Goals

Successful candidate is anticipated to start on or before August 1, 2023.

We recommend downloading this job announcement as you prepare your application materials for submission. Incomplete applications will not be forwarded to the screening committee.

APPLICATION PROCEDURE Through this online portal submit the following documents:

Please provide a response to the following question (not to exceed 1 page):
- Tell us about one or two specific things that you have done to promote diversity, equity and/or inclusion in your current (or last) job or in your community?
Completed online application
Resume
A letter of interest that succinctly addresses how your experience and professional qualifications prepare you for this position
Copy of Transcripts (if applicable)
Contact Information for 3 professional references (no letters please)

Mendocino College welcomes applications from all qualified candidates who demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of our community college students.
SALARY AND BENEFITS

Salary Range (27): The monthly salary range is $4,401 - $5,504. There are five annual step movements; initial placement will be at step 1, unless approved by the Superintendent/President. Please see the current salary schedule here: MLCCD - Salary Schedule

Benefits: With no monthly premium contribution from the employee, we offer a comprehensive benefits package that includes family medical, dental, vision, EAP benefits and employee life insurance. Additional voluntary life insurance is available for employee purchase. Benefits are effective the first of the month following hire date.

Holidays and Paid Time Off: The successful candidate will earn twelve (12) days of vacation and twelve (12) days of sick leave per year. Vacation leave increases with the length of service. There are twenty (20) paid holidays annually.

Retirement: This position is eligible for CalPERS Retirement.

REPRESENTATIVE DUTIES
The successful candidate will support student and institutional success by executing the following duties:

Understands and implements Title 5 regulations regarding a student's right to privacy and the accuracy and retention of academic records (FERPA-the Family Educational Rights and Privacy Act of 1974);
Reviews roster data for accuracy and provides updated roster materials to instructors; provides technical support to faculty for the electronic submission of census data, hours of attendance and final grades including creation and maintenance of Frequently Asked Questions; ensures proper filing and maintenance of attendance records and reports for apportionment reporting and audit purposes;
Determines eligibility for and processes grade changes and record corrections, including academic and progress status updates;
Processes student petitions including requests for retroactive withdrawal, record adjustment, academic renewal, overlap of courses and others as needed;
Oversees transcript production, including electronic transcript process; provides training and completes process as needed including researching/evaluating transcripts and coursework for general education certification;
Evaluates academic records from other educational institutions to ensure District and state requirements are met; researches and determines applicability of appropriate transfer courses;
Researches and verifies accreditation status of colleges and universities; analyzes credential evaluation reports for foreign coursework, military schooling, and non-traditional coursework;
Assists with final review of eligibility for Associate degrees and certificates; assists students and counselors with the appropriate course of action to resolve denied petitions; assists with production of certificates and diplomas;
Provides proper control of funds received for fees, tuition and delinquent debts; reconciles department cash for deposit to Fiscal Services; reviews complex refund issues and advises staff and students of policies and procedures;
Maintains office supplies and equipment; orders supplies and requests service for equipment as needed; creates purchase orders as needed; assists in monitoring department budgets;
Assists in responding to technical questions from college staff; trains and provides work direction and guidance to students and part-time temporary assistants; coordinates the activities of the department in the absence of the Director;
Provides information services for veterans and eligible veteran dependent students; provides information about veteran programs; assists the Director in monitoring and reporting changes in enrollment status of students receiving VA educational benefits and with the certification process as the back-up School Certifying Official (SCO);
Provides information about international student program; assist the Director in responding to international student applications and monitoring and reporting changes in enrollment status of students in international student program as the back-up Designated School Official (DSO);
Attends and participates in a variety of related meetings, workshops and conferences; assists in communicating and implementing new procedures;
Performs back-up duties and functions for Admissions and Records Specialists; completes more advanced aspects of these duties and functions;
Provides technical support for online student registration system and assists with updates of department portal and website pages;
Assists in coordinating the annual commencement ceremony;
Serves as a lead worker to student, part-time temporary and classified employees;
Performs related duties as assigned.

WORKING CONDITIONS:
Office environment; subject to constant interruptions and distractions; work independently during evening hours; sitting for extended periods of time; reaching, bending, walking and occasional light lifting (up to 15 lbs).

QUALIFICATIONS

Must meet Human Resources guidelines for qualified hiring; including but not limited to a Live Scan background check and completion of TB Test.

Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, geographic and ethnic backgrounds of students, staff, and faculty.

PREFERRED QUALIFICATIONS:

AA/AS Degree
KNOWLEDGE OF:

Modern office methods and equipment, including computerized and manual records systems;
Personal computer software programs including word processing and other complex applications appropriate to area of responsibility;
Principles and practices of data management;
Proper reception and telephone techniques;
Statistical recordkeeping techniques;
Proper English usage, spelling, vocabulary, and grammar; letter and report writing;
Techniques in training and supervising others.

ABILITY TO:
Work independently with little direction;
Perform complex admissions and records tasks;
Understand and carry out oral and written directions; interpret, apply and communicate the rules, regulations, and policies of the Admissions and Records Office;
Resolve situations accurately and adopt an effective course of action;
Operate a personal computer and accurately enter data into computer database;
Operate a variety of office equipment including a desk top computer and related software, calculator, copier, fax, scanner, cash register and others as applicable;
Meet schedules and timelines;
Serve as a lead worker;
Tactfully and courteously work with staff, students and the public to answer questions over the counter, by telephone and email;
Maintain cooperative working relationships;
Demonstrate sensitivity to and respect for a diverse population.

ADDITIONAL INFORMATION

IMPORTANT NOTES REGARDING APPLICATION PROCEDURE

All application materials must be received by 11:59 pm on the closing date indicated above

Only completed applications with the above required documents will be reviewed by the committee

Application materials not required (including reference letters) for this position will not be reviewed

Remove personally identifiable information such as personal photos, social security number, birth date, age, and gender from your application materials.

Expenses related to the recruitment process are the responsibility of the applicant

Incomplete application packets will not be accepted

Interviews are by invitation only

The college does not reimburse applicants for related travel expenses

SELECTION PROCEDURE

A search committee will review and invite applicants for an interview. Meeting the posted requirements does not guarantee an interview. A written performance exercise and/or presentation may be a part of the interview, and finalists may be invited to return for a second interview. All notifications will be via email, and by accessing your application profile.

CONDITIONS OF EMPLOYMENT (Prior to beginning employment)

In accordance with Federal Law all employees must provide proof of eligibility to work in the United States;
Must be fingerprinted through DOJ and FBI and have background clearance; and Must take a TB test (once hired and every four years thereafter).
Within 6 months of employment, must complete required District trainings such as Sexual Harassment Prevention.

COMMITMENT TO DIVERSITY

The Mendocino-Lake Community College District is committed to employing qualified administrators, faculty, and staff members who are dedicated to student success and to recruiting and hiring persons from diverse backgrounds. Diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students including first generation students, underrepresented students, and students of color. The District strives to employ and retain faculty, staff and administrative personnel who promote a positive learning environment and are well prepared to serve our increasingly diverse student population. Mendocino College takes active steps to ensure equal employment opportunity and to create a diverse work and academic environment that is welcoming and inclusive for all. Mendocino-Lake Community College District is an Equal Opportunity Employer

EEO STATEMENT

Mendocino College is an equal opportunity employer and actively seeks a diverse pool of qualified applicants. The policy of the College is to encourage applications from all persons. Mendocino College does not discriminate on the basis of ethnicity or race, color, sex or gender, gender identity, gender expression, age, religion, marital status, disability, sexual orientation, national origin, medical conditions, genetic conditions, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), military or veteran status. Mendocino College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.

ACCOMMODATIONS

Persons with disabilities who require reasonable accommodation to complete the employment process must notify Human Resources no later than 72 hours prior to the closing date. Human Resources can be contacted at (707) 468-3065 or via email at HRRecruiting@mendocino.edu.

ABOUT OUR COLLEGE

Established in 1973, Mendocino College, a Hispanic Serving Institution, is a vibrant and inclusive academic community, rich in culture, creativity, diversity, and technology. A fully accredited two- year community college, the District serves more than 6,500 students across four locations in the greater parts of Lake and Mendocino Counties. Complete with a friendly small-campus academic setting and a respectfully collaborative work environment, Mendocino College prepares students for a future of innovation and success.

The beautifully landscaped main campus is located in Ukiah, California. With views of oak- covered hills, sprawling vineyards, and distant mountains, the 127-acre campus is equipped with a state-of-the-art Library/Learning Center, high-tech Nursing Facility, and Student Center. The college operates three fully equipped centers in Fort Bragg, Lakeport, and Willits, conveniently providing our valued students with quality instruction, academic support and administrative services in neighboring communities.

With a comprehensive curriculum and engaging instruction, Mendocino College provides a wide variety of degree, certificate, transfer, occupational, and basic skills programs. Mendocino College students learn in a nurturing and supportive environment enhanced by small-sized classes, personalized academic advising, and several hundred dedicated faculty and staff.

ABOUT OUR COMMUNITIES

Mendocino and Lake Counties include some of California's most picturesque landscape. Because of the geographic location, climate, and natural beauty, Mendocino and Lake Counties attract many visitors. Agriculture, timber, and tourism industries form the economic base of the area with some light manufacturing. Mendocino and Lake Counties have a long and colorful history as a premium grape-growing region within the state's famous North Coast wine country. A relaxed and friendly lifestyle is characteristic of our communities. Recreational opportunities abound for water skiing, swimming, fishing, boating, sailing, camping, hiking, tennis, and golf.

Check out the local visitor guides to find out more: https://www.visitmendocino.com/ & https://www.lakecounty.com/

Mendocino College welcomes applications from all qualified candidates who demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of our community college students.

To apply, visit https://www.schooljobs.com/careers/mendocinoedu/jobs/3970784/admissions-and-records-technician