Job Details

Advisor 3, Admissions Events and Campus Tour Coordinator
Go to our website »

Position Number: 5181379
Location: Salt Lake City, UT
Position Type: Admissions/Enrollment

Advisor 3, Admissions Events and Campus Tour Coordinator

Salt Lake Community College

Position Title: Advisor 3, Admissions Events and Campus Tour Coordinator

Open Internally or Externally: External

If faculty, tenure track status: Not Applicable

Reports to (title): Assistant Director of Admissions Recruitment

Department: Admissions Office - 4B7

Requisition Number: 24245

Position Type: Replacement

Job Category: Staff

FT/PT: Full-time

Initial Work Location:

Starting Salary: $57,249

Job Open Date: 04/15/2024

Job Close Date:

Open Until Filled: Yes

Priority Review Date: 04/29/2024

Job Summary: Salt Lake Community College (SLCC) is a large public community college with the most diverse student body in the state. SLCC is a multi-campus system, serving students through campuses, sites and online. As part of the Utah System for Higher Education, SLCC serves a particular mission of access, affordability, and transferability for tens of thousands of students each semester. SLCC is an open access institution that believes in its community and understands that student success is community success, and every employee plays an integral part in transforming students lives. The Office of Admissions plays a crucial role at the college, and our oversight includes (but is not limited to) student recruitment, application processing, and aiding through the student enrollment process. Our office is the front-door of SLCC, and we are looking for team members that can enthusiastically engage students, families and community members with warmth and care. We are looking for engaging and exceptional people to be a part of our growing team. The Admissions Events and Campus Tour Coordinator is considered an integral part of the recruitment efforts. Our team is looking for candidates that are organized, proactive, innovative, and passionate about creating events and a campus tour experience that welcomes all students to our campus and helps them feel connected to our campus community. Under minimal supervision of the Assistant Director of Admissions, the Admissions Events and Campus Tour Coordinator, will plan, coordinate, and execute all Admissions events including Explore SLCC, High School Counselor & Community Partner Conference, Multicultural Conference, First Generation Student Conference, and all campus tours. They will analyze recruitment efforts in the Office of Admissions by planning and implementing events and campus tours to attract new students to SLCC. The Campus Tour Coordinator will oversee and advise the Ambassador Program, monitor and evaluate ambassador assignments, manage day-to-day operations, and provide ambassadors with expectations and feedback. The Campus Tour Coordinator also manages the SLCC Admissions social media pages.

Essential Responsibilities and Duties: Admissions Events Related Responsibilities and Duties:

Plan and execute all Admissions events which include Explore SLCC, High School Counselor and Community Partner Conference, First Generation Student Conference, and Multicultural Conference.
Manage event logistics including marketing, contracts, programming, activities, etc.
Cooperate with marketing to promote and publicize events.
Identify needs and customer satisfaction with events.
Conduct pre- and post- event evaluations and report on outcomes.
Proactively handle any arising issues and troubleshoot any emerging problems on the event day.
Organize staff coverage and responsibilities for events.
Plan and manage projects, including implementation of the decisions agreed upon by the Assistant Director, Director, and the management team.
Track statistical data on admission and enrollment patterns to determine effectiveness of recruitment practices and events. Keep all data platforms and reporting up to date in a timely manner to meet all reporting deadlines.
Analyze event trends, market research, and external factors that affect recruitment efforts. Create new and improved recruitment events that are strategic and effective to meet the colleges needs.
Work with the Assistant Director to guide the department by collecting data and developing assessment plans that lead to continuous improvement. Make recommendations to the Assistant Director regarding recruitment activities and organizational structure.
Support and provide back up for recruitment team with any recruitment events, presentations, advising, etc.
Manage all Admissions social media platforms.
Participate in all recruitment communication campaigns (text, email, and calling campaigns) and outreach to students to meet department goals.
Collaborate with campus partners to provide Admissions services.
Deliver SLCC admissions presentations to large and small groups. Maintain a professional atmosphere that helps students feel a continued connection to SLCC.
Support and serve as back up for admissions advisors as needed.
Stay up to date with the Admissions and SLCC policies.

Campus Tour Responsibilities and Duties:

Coordinate all group and individual campus tours.
Analyze campus tour experience and improve the campus tour experience for guests.
Organize campus tour support with recruitment team and SLCC departments.
Collaborate with campus partners to provide a positive campus tour experience for guests.
Keep all data platforms and reporting up to date in a timely manner to meet all reporting deadlines.

Ambassador Program Responsibilities and Duties:

Coordinate and lead student Ambassador program and train student Ambassadors to meet the standards and expectations of recruitment.
Train and lead Ambassadors, monitor and evaluate recruitment assignments, manage day-to-day operations, and provide Ambassadors with expectations and feedback.
Assess leadership development needs for ambassadors and provide opportunities for growth.
Maintain Ambassador schedules, track hours, grade checks, to ensure contractual agreements are being met.
Plan and manage Ambassador tasks, including implementation of the decisions agreed upon by the Assistant Director, Director, and management team.
Track statistical data to determine effectiveness of recruitment practices and make improvements for Ambassador program.
Other duties and projects as assigned for recruitment team needs.

Essential Responsibilities and Duties Continued:

Minimum Qualifications:

Bachelors degree.
Four (4) years of direct, paid, full-time work experience in event planning and education, social services, or human relations setting.
Trade off 2:1 in experience/education requirement.
Part time experience may be considered on a prorated basis.

A valid drivers license or have the ability to obtain one.
Ability to drive own vehicle to schools and other sites in the Salt Lake Valley.
Ability to move/carry a minimum of 20lbs.

Preferred Qualifications: Masters degree preferred or six (6) to eight (8) years related, paid full-time work experience required in education, social services, or human relations setting trade off. Experience planning large-scale events and programs. Higher education experience preferred. Bilingual Spanish preferred.

Knowledge, Skills & Abilities: Knowledge: Event planning and delivery of appropriate activities involving prospective students. Attention to details and deadlines in planning campus tours and Admissions events. Recruitment principles as related to the recruitment of prospective students focusing on the systems, policies and culture of Salt Lake valley areas. Staying up to date with trends on events and innovating the on-campus experience through events and campus tours. Collaboration and facilitation skills; original thinking and creativity. College enrollment procedures, financial aid and scholarship application processes. The needs of economically and educationally disadvantaged populations; understanding the process and policies for HB 144, DACA, and Undocumented students. College programs and degree options. Tracking performance and reporting. Computer database software such as Banner, Salesforce, Enrollment Rx, Canva, Microsoft Office Word, PowerPoint and presentation media including laptops and LCD projectors. Skills & Abilities: Effective written and oral communications, and presentation skills. Create reporting based on meeting key performance metrics. Monitor ambassadors productivity. Partner with staff, faculty, and community outreach on tours, programs, and conferences. Lead discussions and make presentations to large and small groups. Lead and coordinate campus tours for individuals and groups. Use independent problem solving to analyze issues and create action plans. Work collaboratively and professionally with school and community partners. Plan and organize small and large recruitment and outreach events both on and off campus. Prepare and maintain accurate records. Work well under pressure and independently; learn quickly and adapt to a flexible schedule. Utilize pertinent computer software, and internet. Ability to move 20 lbs. Work ethically with confidential information. Ability to manage Admissions social media accounts with support of the high school recruitment team. Ability to mentor, guide, and lead each student Ambassador and maintain a positive student leader program. Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College. Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.

Non-Essential Responsibilities and Duties:

Special Instructions: Finalist will be required to pass background/fingerprint check. Full consideration will be given to applicants who apply on or before the priority review date indicated above. More information about Salt Lake Community College benefits: https://i.slcc.edu/culture/benefits/index.aspx

SLCC Highlights: Salt Lake Community College is Utahs largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utahs fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.

FLSA: Exempt

SLCC Information: Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options.This position may require the successful completion of a criminal background check.

To apply, please visit: https://jobs.slcc.edu/postings/58546