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Associate Director of Student Services, College of Technology (7023)
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Position Number: 3504845
Location: Pocatello, ID
Position Type: Student Affairs and Services

Associate Director of Student Services, College of Technology (7023)
Pocatello - Main

Company Description

Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community!

Job Description

The Associate Director works closely with the Director in the oversight and management of the Student Services office within the College of Technology (CoT). This individual interacts with all departments within the college as well as departments and offices across the university at-large. The Associate Director aids in the management of college level admissions and retention efforts. This person must have a strong background and proficiency in computer/technical skills as there is a strong emphasis in data collection, management, organization, analysis, and completion of various reports. Key responsibilities include:

This individual aids in the management of the Early Alert System (EAS), the primary retention initiative for CoT
This individual manages event planning for Student Services, including BeRegistered!, New Student Orientation, etc.
This individual provides the daily oversight and management of five to eight office staff and student employees, including annual reviews
This individual must have experience in data management and analysis
This individual actively participates in several institutional level committees as assigned by the Director

Minimum Qualifications

Bachelor's degree in a related field from an accredited institution
Minimum of one year experience in data integrity, analysis and dissemination
Minimum of three years experience assisting faculty, staff, and students within a higher education academic setting
Effective interpersonal and conflict resolution expertise
Ability to work independently while demonstrating high attention to detail
Strong reflective and critical thinking skills
Ability to interpret/administer complex policies and procedures
Excellent writing and speaking skills

Preferred Qualifications

Master's degree in a related field
Three years management experience
Experience with CRM and SSMS student management systems
Knowledge of the programs within the College of Technology
Knowledge of Career Technical Education at-large

Additional Information

You must submit your CV/resume, cover letter, and list of three (3) professional references, including current contact information. This position will remain open until it is filled; however, priority consideration will be given to applications received prior to October 19, 2022. Salary will be between $52,000 and $56,000 per year, commensurate with education and experience. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight.

Posting Number: req1749
Type: Working 12 months per year
Position: Non-classified Staff
Division: College of Technology

To apply, visit https://isu.csod.com/ux/ats/careersite/5/home/requisition/1749?c=isu