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- Supervisor, Admissions Front Desk & Campus Central (F/T), MFRN40639AIS
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Supervisor, Admissions Front Desk & Campus Central (F/T), MFRN40639AIS
Supervisor, Admissions Front Desk & Campus Central (F/T), MFRN40639AIS
The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.
College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.
Primary Duties and Responsibilities:
Create a professional and welcoming first impression for all prospective students, families, faculty, and staff. Responsible for the supervision and operations of the Admissions Front Desk and Campus Central staff including the customer service function to students, parents and the college community. Establish procedures, providing training and scheduling to ensure outstanding customer service to prospective students and their families.
Qualifications:
- Education
- Associate's Degree required.
- Bachelor's Degree preferred.
- Experience
- Experience in and overall commitment to exemplary student and customer service required. 1-3 years in a supervisory position and proven leadership ability required.
- Must have excellent written and verbal communication skills and creative problem-solving skills required.
- Skills needed in office computer software skills such as Excel, Access, PowerPoint, Word, and e-mail.
- Emphasis on precision, proficiency, and productivity required.
- Two (2) years of experience supervising student workers and staff preferred.
- Two or more years of satisfactory employment in a high traffic, customer contact position preferred.
- Experience with Ellucian Recruiter and Colleague or other customer relationship management software preferred.
- Bi-lingual preferred.
Pay Grade:
Managerial 2 Hourly
Competitive starting salaries are dependent on education and experience. College of DuPage also offers a generous benefits plan.
College of DuPage is an equal opportunity employer. We are committed to diversity and creating an inclusive environment for all employees.
College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.
To apply, visit https://cod.csod.com/ux/ats/careersite/4/home/requisition/463?c=cod
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